Access to Justice Foundation Meeting

August 9, 2024 via Zoom

Agenda & Materials

 

  1. Welcome and Introductions – Mr. McKinney
  2. Business Items
  3. Executive Director’s Report–Ms. Brenneman (for information)
  4. IOLTA Report-Ms. Parker (for information)
  5. Language Access and Free Legal Answers–Ms. Chavez (for information)
    • CLE – U visas, T visas, and VAWA – October 17, 2024 at the Legal Aid Conference in Eureka Springs
      • Presented by Edith Chavez, Amelia McGowan (Commission), Laura Ferner, and Andrea Walker (LAA)
    • Free Legal Answers
      • Metrics: 644 questions posted; 482 questions answered; 75% answer rate
      • Virtual clinics: 12 completed this year and 9 scheduled
      • In Person 
        • In partnership with Benton County Bar and YLS in NWA on Sept 2024. (Date and Time and location TBD)
        • In Central Arkansas with YLS on September 2024 (Date and Time TBD)
        • In Central Arkansas with Entergy on October 21 or 22
      • FLA Presentations
        • Central Arkansas Library System 
        • Mexican Consulate
    • Language Access
      • 126 translations completed and 4 pending
    • Interpreter Exam Training
      • 42 people registered (39 Marshallese speakers, 3 Spanish speakers)
      • 12 people have continuously attended the trainings
      • 4 trainings complete and 6 scheduled
  6. Program Report – Ms. Douglas
    • Pro Se Forms and User Testing
      • Tested In Forma Pauperis at Our House on July 31, 2024
      • Findings
        • Fewer mistakes with online interactive forms
        • Most preferred the online form
        • Need more bite-sized instructions
        • Need more clarification on financial terms (dependents, inheritance, etc.)
    • Researching the implementation of a chatbot for the kiosks and arlawhelp.org
      • Purpose: to lead users to the correct pro se forms and instructions
      • Progress: 
    • Creation of Courthouse Kiosk Internal Resource Hub
      • Allows clerks and court staff to send kiosk tech requests, access quick links to printable forms, request materials (FLA flyers, signs, etc.), request copies of the Legal information vs Legal Advice guide, and request form translations
    • Upcoming CLEs
  7. Next Meeting Date: November 1, 12 pm
  8. Meeting Adjourned
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